Privacy Policy

This policy explains how Ellen Ceklic (I, me or my) collects, uses, stores and discloses personal information through ellenceklic.com and in the course of my consulting work. I handle personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information I collect

I may collect:

• Information you give me, such as your name, email address, organisation and the contents of any message when you use the contact form or email me;
• Information collected automatically, such as your IP address, browser type, device information, pages visited and referring links, gathered through analytics and standard server logs.

How I use your information

I use personal information to:

• respond to your enquiries and correspond with you;
• provide and manage consulting services;
• operate, maintain and improve the site;
• understand how the site is used; and
• meet my legal and record-keeping obligations.

I do not sell your personal information, and I do not use it for automated decision-making that has a legal or similarly significant effect on you.

Cookies and analytics

The site may use cookies and similar technologies, including privacy-respecting analytics, to understand usage and improve the experience. You can control or disable cookies through your browser settings, though some features may not function as intended if you do.

Disclosure to third parties

I may share personal information with trusted service providers who help me operate the site and my business, such as hosting, form handling and analytics providers. These providers only process information on my instructions and for the purposes described here. I may also disclose information where required or authorised by law.

Overseas disclosure

Some of these providers may store or process information on servers located outside Australia. Where that happens, I take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

Storage and security

I take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, so I cannot guarantee absolute security.

Retention

I keep personal information only for as long as needed for the purposes described in this policy, or as required by law, after which it is deleted or de-identified.

Access and correction

You may request access to the personal information I hold about you, and ask me to correct it if it is inaccurate, out of date or incomplete. To make a request, contact me using the details below.

Complaints

If you have a concern about how I have handled your personal information, please contact me first so I can address it. If you are not satisfied with my response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

I may update this policy from time to time. The current version will always be published on this page, with the date last updated shown above.

Contact

For any privacy questions or requests, get in touch through the contact form.